Australian Tertiary Education Network on Disability
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Pathways banner. Pathways15 Online. Advancing Inclusion in 2020 and Beyond. Monday 30 November - Friday 4 December


Frequently asked questions about accessibility

Q. Will Captioning or Auslan Interpreting be available?

A. Yes, all sessions will be Live Captioned and Auslan Interpreted thanks to our sponsors at Bradley Reporting and Deaf Services and the Deaf Society.

Q. How can I access the Captioning?

A. There will be two options for you to access Captioning:

  1. You can select the Closed Caption (CC) button located on the Zoom tool bar.
  2. You can also use the unique URLs provided by our sponsors at Bradley Reporting.

If you are using Closed Captions within Zoom you can choose to view them at the bottom of the screen (Show Subtitle) or to view the full transcript in a pop out window (View Full Transcript). Click the upward arrow on the CC button to find these options:

Closed Captions viewing options. Show Subtitle, View Full Transcript and Subtitle Settings.

An example of how these two options will display is given below:

A screenshot of the View Full Transcript and the Show Subtitle options.

You can also adjust the size of the captions by clicking on view options at the top of the Zoom screen, or by clicking on the CC button and selecting 'Subtitle Settings...'. Please note, however, that depending on your version of Zoom these settings may differ slightly.

Q. How do I find out more information about live captions and how to increase the size of them?

A. Zoom provides information on how to access live captions and how to access live captions and how to increase the size of the Closed Captions

Q. How can I pin the Auslan Interpreter to ensure they stay on the screen?

A. During the keynote presentations, the Auslan Interpreters will be “pinned” by the conference organisers. During other sessions that are using Zoom Meeting the Auslan Interpreters will be “spotlighted” or “pinned”. In the Zoom Meeting you can also pin the Auslan Interpreter from your end. The Auslan Interpreters will have “interpreter” listed as their name to ensure they are easy to find in the participant list. To pin the interpreter, go to your participants list, find the interpreter and left click to select “pin”.  If you would like to see primary speakers and Auslan Interpreters side-by-side you can select “side-by-side speaker view”.

If you choose to select “gallery view” you will not only see all of the presenters and Auslan Interpreters but also all other attendees in the meeting. In your Zoom settings, you will be able to choose the view that is best for you. You can also enlarge the view of speakers to best suit your needs. The options for doing this are located at the top of the Zoom screen under speaker view. Please note, however, that depending on your version of Zoom these settings may differ slightly.

For more information on pinning a speaker please visit: support.zoom.us/hc/en-us/articles/115000505583-Pin-or-Spotlight-Video